About Florida Solar Design Group

I am writing to highly recommend Florida Solar Design Group. My wife and I had a new system installed recently by another installer. It uses Enphase inverters and includes an... ... app to track system performance. We began to realize that the system probably wasn't performing correctly and reached out to our installer. Who ignored our repeated calls and emails. Over a frustrating few weeks we learned that our installer had cut corners. Looking for the best way forward, we contacted Florida Solar Design Group. Jason Szumlanski returned my initial call to their office within an hour or so. He is easy to talk to because he listens well and then responds clearly and directly to what he hears. He is intelligent, articulate and informative and his expertise became clear very quickly. After about 10 minutes of talking, Jason said that he was pretty confident that he understood the problem and the solution, and he said he would call me back soon. Within the hour, he called back and confirmed that he had been able to tweak our system remotely to correct the issue that we had identified. He then explained that we would be wise to have him look over the install to ensure that there were no other problems. He said that he would not charge for his time, only for materials that might be needed. We agreed (of course!) On site, Jason assured us that the installer had provided a good system, but he also showed us how the workmanship was somewhat sloppy and that it also revealed their lack of experience with the Enphase equipment. Spending about two hours on site, Jason reinstalled the consumption metering hardware, double checked the rest of the install and then completed the software update so that the system was, finally, fully functional. I am very grateful for Jason's assistance. More than that, I am amazed that he took the time to do this, for free, simply because he wanted to help. From the beginning of our first phone call to the end of his visit to our house, his intention was to solve our issues. The whole experience was amazingly good: he returned calls just as promised, he arrived at our house on schedule, he was thorough on site with great attention to detail, and through it all he was efficient but unhurried, committed to quality, informative and pleasant. I urge anyone who is looking into solar installations to include Florida Solar Design Group in their list of people to speak with.

Jason and his team have been a pleasure to deal with throughout the process. As with any system of this complexity, there were a few glitches (mainly enphase related) however... ... Jason worked through start up process directly with factory and resolved all issues. Their team has responded promptly and professionally throughout. One of those vendors that you find now and then that you wish all others we like. We are 110% pleased with the system and end results. Be prepared to wait on FPL for permit approvals, etc. but in the end, it will get done!